Know your audience
Whenever you are preparing a press release, preparing a report, posting to an internet website or writing up copy for an ad, always think about your audience. Your job is primarily a to communicate and the thing that you are communicating is image. Your audience is really important when trying to communicate your image. For example, to a group of edgy teenager, you might want to say little more that, "we're chill". To the parents of those teenagers you might want to communicate that, "we care about your children and they will be safe with us" to the shareholders you will want to communicate in dollars signs, "we made twelve billion dollars this year selling this product to teenagers".
Whenever making a statement pinpoint the audience that the statement is intended for and speak directly to them. Different things matter to different groups of people, find out who you are talking to and then talk about the things that matter to them.

